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Digital Training Support Specialist (70-100%)

Digital Training Support Specialist (70-100%)

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.Write the next chapter of your ABB story.

This is a position with global grade


This position reports to

Technical Training Manager

Your role and responsibilities

We train customers and ABB service engineers worldwide in the operation, maintenance and commissioning of our Medium Voltage Drives. In this role, you will have the opportunity to provide digital tool support to the Motion Services Training organization and its customers.
Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise in developing, preparing and conducting virtual training courses.
You will be mainly accountable for:
• Supporting the local training organization/customers through digital tool supporting determining the most technically appropriate and cost-effective digital solutions and in the preparation of demanding offers.
• Offering technical advice and providing comment on inquiry specifications to customers/channels/Sales Specialists regarding ABB products/systems/applications.
• Create interactive eLearning courses based on existing content such as presentations and manuals.
• Develop exercises for virtual training with training models and control emulators.
• You moderate webinars and provide technical support to product specialists and lecturers.
• Performing analytical and diagnostic studies to determine the most suitable digital solution that meets the customer needs.

Qualifications for the role

  • You enjoy working with digital tools such as learning management systems, survey tools and various digital communication
  • You have established skills data management / maintenance and SharePoint administration.
  • Ideally you possess good knowledge SAP.
  • You are innovative around designing surveys to help us improve our curriculum and services
  • A commercial education (e.g. KV) with a high affinity to IT
  • You are at ease communicating in German and English


More about us

ABB Motion Services serve customers around the globe with innovative services to maximize performance, uptime and energy efficiency throughout the lifetime of electrical motion solutions. Electrical motion is applied everywhere in industries, cities, infrastructure and transportation and is a cornerstone of the energy revolution. Our people and culture are the foundation of our success. We drive innovations through digitalization and make the difference for our customers and partners every day. ABB Motion keeps the world turning, while saving energy every day. We look forward to receiving your application (documents submitted in English are appreciated). The recruiting process is being led by Peter Reinhardt, Talent Partner ABB Switzerland Ltd. If you want to discover more about ABB, take another look at our website www.abb.com. ABB Data Privacy Statement: https://new.abb.com/privacy-notice/candidate Work model: hybrid #LI-hybridWe value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory

Digital Training Support Specialist (70-100%)

Vollzeit, Teilzeit

Veröffentlicht am 05.07.2024

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